Why is Videoconferencing Interoperability & Compatibility an End User Problem?

Dec 04, 2012 6:01 am   |   Leave a Comment

If I can make a phone call from one mobile carrier to another, why can’t I conduct a videoconference between my favorite unified communications and videoconferencing solutions?

Imagine you’re a Verizon customer who can’t place a call to a business partner who uses ATT.  Or a T-Mobile customer unable to connect to a customer who uses Comcast/Xfinity Voice.

That would be unacceptable.

We expect to be able to place a call from one carrier and reach a phone that’s connected to another carrier. And it doesn’t matter if you use a corded phone to reach someone using a cellphone.

But that’s not the way it is for most videoconferencing platforms and infrastructures. If you place a videoconference call with Lotus Sametime, you may not be able to connect to your customer who uses Cisco, or Microsoft Lync to Avaya, and / or many other solutions.

The reason: Unified Communications and videoconferencing vendors still use different ways to communicate that are designed to provide a great user experience within each solution, but can be limited in terms of how they connect and communicate between each other

Right now, the workaround to connect disparate videoconferencing systems is expensive, clunky and unreliable. And until the industry steps up and starts to agree to a broad set of interoperability standards, while each vendor committing to a timely implementation plan of these standards, vendors like Avistar, who have the capability to bridge all these desperate systems with a reliable, flexible and economical solution will step up and make it happen.

We designed Avistar ConnectWare as a cloud-based solution to serve as a hub that connects UC clients like Lotus Sametime and Microsoft Lync, virtualized infrastructures such as Citrix and room-based solutions from LifeSize, Cisco, Polycom and many others.

Avistar ConnectWare’s all-software architecture makes it possible to place a voice or videoconference call from Citrix and connect to Cisco. Or call a Lync user from Polycom.

Videoconferencing interoperability and compatibility doesn’t have to be an end user problem when technology such as Avistar ConnectWare exists. We make the technology solve the problem, so the user doesn’t have to worry about who and how they can conduct a videoconference with.

Connect anywhere, to anyone on any device using Avistar ConnectWare.

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About Avistar Communications

Avistar is an innovation leader in the unified visual communications industry, with more than 15 years of experience providing proven business-class desktop videoconferencing technology. Avistar's solutions are used across a broad spectrum of industries with deployments ranging in size from 30-35,000 users. Avistar's technology also helps to power solutions from Citrix, IBM, LifeSize, Logitech and many other leading unified communications vendors, while delivering end-user videoconferencing solutions to some of the world's largest corporations, in more than 40 countries. For more information, please visit www.avistar.com.

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